Terms & Conditions

Please read the following terms and carefully which apply to all retreat bookings. You must not make a retreat booking unless you understand and agree with the following terms and conditions. References to “us”, “we” and/or “our” in these booking terms and conditions shall mean The NHA Family Trust TA Synergy Women and Niky Hamilton

These terms and conditions apply to retreat bookings you make with us over the phone, via email, in person or online.

We reply on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all travellers to these terms and conditions.

Travel Insurance:

We recommend you take out appropriate travel insurance to cover your own travel arrangements. Your insurance should include cover for cancellation, repatriation and medical expenses, personal injury and accident, death and loss of personal baggage, money and personal liability insurance.

Health:

You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel.

Special requirements:

Please advise us of any special requirements you may have, including dietary/meal requirements or room type

Prices:

Are subject to availability and can be withdrawn or varied without notice

Payment schedule

50% of your retreat booking fee must be paid before 60 days before arrival or your retreat booking may be cancelled. Full retreat booking fee must be paid by 30 days before arrival or your retreat booking may be cancelled.

Our change and cancellation fees:

Subject to your refund and remedy rights under the Australian Consumer Law, the following change and cancellation fees apply to all bookings

Deposit Fees: Are non-refundable

Cancellations prior to 90 days before arrival are fully refundable minus deposit fee.

Cancellations 30-90 days before arrival will incur a 50% cancellation fee

Cancellations made within 30 days of arrival will incur a 100% cancellation fee.

Travel impacted by Covid-19:

If you are unable to attend the event due to illness, restrictions in your local area or interstate border closures preventing your own personal travel to the retreat centre, there will be no refunds issued. We will do our best to accomodate a transfer of your booking to another participant on our waiting list, however we are unable to guarantee this.

Social Media, images and Video footage:

Synergy Women and Niky Hamilton reserve the right to film video and photographs throughout the Rise UP Retreat. This material may be used in publications including social media, promotional literature and advertising without inspection or approval, and we reserve the right to use, edit, display and distribute footage as edited in all forms of media in in perpetuity. Synergy Women and Niky Hamilton owns all rights to the images and recordings. This agreement releases, defends, indemnifies and hold harmless Synergy Women and Niky Hamilton, its Board of Directors, officers, employees or agents from and against any claims, damages or liability arising from or related to the use of the images, recordings or materials, including but not limited to claims of defamation, invasion of privacy or rights of publicity or copyright infringement, or any misuse, distortion, blurring, alteration, optical illusion or use in composite from that may occur of be produced in taking, processing, reduction or production of the finished product, its publication or distribution.

Privacy for retreat bookings

We are committed to protecting your personal information and agree to handle your personal information in accordance with our privacy policy which is available here. By providing your personal information to us, you agree that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in our full privacy policy below. In particular, you agree that in certain circumstances (such as where we are required to book accommodation, an experience or activity for you), we are permitted to disclose your personal information to external recipients. Such recipients may include retreat centres, spa facilities, travel service providers with whom you make a booking. We will only disclose your personal information to these person in connection with facilitation of your booking or to enable to performance of administrative and technical services by them on our behalf. Where we disclose your personal information to any person, you agree that we will not be required to ensure that person’s compliance with Australia privacy laws or otherwise be held accountable for how they handle your personal information. When used above, ‘disclose’ includes to transfer, share, send or otherwise make available or accessible to another person or entity.

Liability

Nichole Hamilton (Facilitator), Niky Hamilton ATF NHA Family Trust trading as Synergy Women, Niky Hamilton and the Facilitator’s Licensor are excused from performance and shall not be liable for any delay in delivery or non-delivery, in whole or in part, caused by the occurrence of any force majeure beyond the control of the provider such as, but not limited to fires, civil disobedience, war, riots, rebellions, explosions, flood, storm, acts of God and similar occurrences.

By booking you hereby fully waive and release Nichole Hamilton (Facilitator), Niky Hamilton ATF NHA Family Trust trading as Synergy Women, Niky Hamilton and the Facilitator’s Licensor, (together, the “Releasees”), from any and all claims for personal injury, property damage, or death that may result from my participation in the Facilitator’s Rise UP Women’s Retreat event (the “Event”):

You hereby voluntarily, at your own risk, accept this Waiver and Assumption of Risk in sole consideration of being permitted to participate in the Facilitator’s Event. You understand that you hereby waive, release, and discharge the Company Niky Hamilton, Synergy Women and its agencies, officers, and employees from any and all negligence and liability for my death, disability, sickness, personal injury, property damages, property theft or claims of any nature which may hereafter accrue to me, and my estate as a direct or indirect result of my participation in the Event.

You understand the meditation, group seminars, yoga, pilates, exercise classes and event participation is voluntary and you are responsible for your own health and well-being. You will alert the facilitator of any health concerns or injuries that may affect your capacity to participate. You will cease participation in class should pain or injury limit your ability to participate safely.

You hereby release, defend, indemnify and hold harmless Nichole Hamilton, Niky Hamilton, Synergy Women, its Board of Directors, officers, employees or agents from and against any and all claims, damages or liability incurred as a result of or in any manner related to your participation in the Event, including yoga and exercise class participation, as well as, included and extra-curricular activities organised.

You hereby acknowledge and understand that there are dangers and risks associated with the Event, which have been fully explained to me. You hereby agree to abide by all rules, instructions, policies and procedures imposed by the Facilitator relating to the Event. By booking on this retreat, you fully assume the dangers and risks, and agree to use your best judgment while engaging in those activities.

You hereby certify that you are of legal age and competent to execute this Waiver and Assumption of Risk, that in doing so of your own free will and accord, voluntarily and without duress, and that you do so intending to bind yourself, your executor, your heirs, and administrators or assigns to the fullest extent. You have read and understood the foregoing, and acknowledge your consent to the terms of this Waiver & Assumption of Risk by booking on this retreat.

Governing Law

If any dispute arises between you and us, the laws of Australia will apply. You irrevocably and unconditionally submit to the executive jurisdiction of the courts of Australia, and waive any right that you may have to object to an action being brought in those courts.

Code of Conduct

The safety, security and support of all attendees is of the utmost importance to us. All event participants, including, but not limited to, ticketed attendees, special guests, presenters and staff, are required to adhere to this Code of Conduct.

At the event we have a zero tolerance policy for harassment, bullying or verbal disrespect of any kind, including but not limited to: verbal or written comments, sustained disruption of talks or other events.
We have zero tolerance for disorderly conduct including, but not limited to, any behaviour that is illegal, unsafe, disruptive, discriminatory, or causes excessive discomfort to another person.

If a person does not comply with our code of conduct for behaviour, staff will take prompt action in any form they deem appropriate, up to and including removal from the event with no refund and contacting the appropriate authorities. This is a private event, and as such, we reserve the right to remove any person from the event at any time without refund for noncompliance with these terms.

Acknowledgement

You acknowledge that you are over 18 years of age or older and upon booking your retreat you understand and agree with the above Booking Terms and Conditions and our below Privacy Policy.